wim63 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how wim63 ("wim63," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of players, visitors, and users ("you" or "Data Subject") of the wim63 online gaming platform accessible at wim63.org and any related applications or services.

wim63 is a PAGCOR-licensed online gaming operator subject to the regulatory authority of the Philippine Amusement and Gaming Corporation. As an entity processing the personal data of Filipino residents, wim63 is bound by the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

By registering for, accessing, or using the wim63 platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, please do not use the wim63 platform.

2. Data Controller

The data controller responsible for your personal information collected via the wim63 platform is:

• Platform name: wim63
• Website: wim63.org
• Regulatory body: Philippine Amusement and Gaming Corporation (PAGCOR)
• Data Protection Officer contact: [email protected]
• Operating jurisdiction: Republic of the Philippines

For all data privacy inquiries, rights requests, or complaints, please contact the wim63 Data Protection Officer (DPO) at the email address above or via the live chat support channel available to registered players.

3. Personal Information We Collect

3.1 Registration and Identity Data

When you register a wim63 account, we collect: full legal name, date of birth, Philippine mobile number, email address, and a username. As part of KYC (Know Your Customer) obligations under PAGCOR regulations, we may also collect a copy of a government-issued Philippine identification document (e.g., PhilSys ID, passport, UMID, driver's licence) and proof of address.

3.2 Financial Data

To process deposits and withdrawals, wim63 collects payment-related information, including GCash account details, PayMaya (Maya) account details, and Philippine bank account information (BPI, BDO, Metrobank). wim63 does not store full credit card numbers; payment processing is handled by certified third-party payment processors.

3.3 Transactional Data

wim63 automatically records all account activity, including deposits, withdrawals, game sessions, bet history, win/loss records, bonus usage, and account setting changes. This data is retained for regulatory compliance and dispute resolution purposes.

3.4 Technical and Device Data

We collect technical data when you access the wim63 platform, including: IP address, device type, browser type and version, operating system, screen resolution, session duration, referring URL, and pages visited. This data is used for platform security, fraud detection, and performance analytics.

3.5 Communications Data

If you contact wim63 via live chat, email, or other channels, we retain records of those communications, including any personal information voluntarily provided during the interaction.

4. How We Collect Your Data

wim63 collects personal information through the following means:

• Directly from you — during account registration, KYC submission, deposit/withdrawal requests, support interactions, and promotional opt-ins;
• Automatically — via cookies, web beacons, server logs, and analytics tools when you browse or interact with the wim63 platform;
• From third parties — including payment processors (GCash, Maya), identity verification service providers, fraud detection services, and PAGCOR regulatory reporting systems, where required by law.

5. Legal Basis for Processing

wim63 processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act and its Implementing Rules:

• Consent — You have given explicit consent for specific processing activities, including marketing communications. Consent may be withdrawn at any time.
• Contractual necessity — Processing is required to perform the contract between you and wim63, including account management, game operation, and payment processing.
• Legal obligation — Processing is necessary to comply with PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, and NPC data management regulations.
• Legitimate interests — Processing is necessary for fraud prevention, platform security, and responsible gaming enforcement, where these interests are not overridden by your rights.

6. How We Use Your Personal Information

wim63 uses your personal information for the following specific purposes:

• To create, verify, and manage your wim63 player account;
• To process deposits, withdrawals, and payment transactions in Philippine Peso (PHP);
• To comply with PAGCOR KYC and age verification requirements (minimum age: 21 years);
• To detect, investigate, and prevent fraud, money laundering, and unauthorised account access;
• To enforce the wim63 Terms and Conditions and responsible gaming policies;
• To provide customer support and respond to your enquiries;
• To send transactional communications (account alerts, deposit/withdrawal confirmations, security notifications) — these cannot be opted out of while your account is active;
• To send promotional and marketing communications about wim63 bonuses and offers — subject to your consent, which may be withdrawn at any time;
• To analyse platform usage, improve game performance, and personalise the wim63 experience;
• To meet obligations under Philippine law, including PAGCOR reporting requirements and AMLA transaction monitoring.

7. Sharing and Disclosure of Your Data

wim63 does not sell your personal data to third parties. We disclose your personal information only in the following circumstances:

7.1 Service Providers

wim63 engages third-party service providers who process personal data on our behalf under strict data processing agreements. These include payment processors (GCash, PayMaya, banking partners), KYC/identity verification providers, game software suppliers, cloud hosting providers, and analytics platforms. All service providers are contractually bound to process data only as instructed by wim63 and to maintain appropriate security standards.

7.2 Regulatory Disclosure

wim63 will disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other Philippine government authorities where required by law, court order, or lawful regulatory demand.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of wim63's business assets, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection obligations.

7.4 Fraud Prevention

wim63 may share limited data with licensed fraud prevention agencies and inter-operator responsible gaming databases to prevent fraud, money laundering, and underage gambling.

8. Data Retention

wim63 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and PAGCOR regulations. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure, as required by PAGCOR and AMLA;
• Transaction and game records: Retained for a minimum of five (5) years from the date of each transaction, for regulatory audit purposes;
• KYC documents: Retained for a minimum of five (5) years following account closure or identity verification;
• Support communications: Retained for three (3) years unless required longer for dispute resolution;
• Marketing preferences and consent records: Retained until consent is withdrawn and for one (1) year thereafter.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with NPC guidelines.

9. Data Security

wim63 implements technical, administrative, and organisational security measures appropriate to the sensitivity of the personal data we process. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the wim63 platform;
• Encryption at rest for all stored personal data, including KYC documents and financial records;
• Access controls limiting personal data access to authorised wim63 personnel with a legitimate business need;
• Multi-factor authentication on all internal systems that process personal data;
• Regular security audits and penetration testing conducted by independent security professionals;
• Incident response procedures aligned with NPC breach notification requirements under RA 10173.

10. Cookies and Tracking Technologies

wim63 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse platform usage. The types of cookies used include:

• Essential cookies: Required for the wim63 platform to function correctly, including session management and security. These cannot be disabled.
• Analytics cookies: Used to understand how players interact with wim63, which games are most popular, and how the platform can be improved. Data is aggregated and anonymised.
• Preference cookies: Used to remember your language, display preferences, and notification settings across sessions.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will impair your ability to use the wim63 platform.

11. Your Rights Under the Data Privacy Act

As a data subject under Philippine law, you have the following rights with respect to your personal information held by wim63:

• Right to be informed — the right to know what personal data wim63 collects and how it is used;
• Right of access — the right to request a copy of the personal data wim63 holds about you;
• Right to rectification — the right to have inaccurate or incomplete personal data corrected;
• Right to erasure or blocking — the right to request deletion or blocking of personal data that is no longer necessary, unlawfully processed, or subject to a valid objection, subject to legal retention obligations;
• Right to object — the right to object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation;
• Right to data portability — the right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to file a complaint — the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the wim63 Data Protection Officer. We will respond to verified requests within fifteen (15) business days in line with NPC guidelines. Some requests may be subject to identity verification before processing.

12. Children's Privacy

The wim63 platform is strictly restricted to persons who are 21 years of age or older under PAGCOR regulations. wim63 does not knowingly collect personal data from individuals under 21 years of age. If wim63 discovers that personal data has been collected from an underage individual, that account will be immediately suspended, the data will be deleted, and any deposited funds will be returned.

If you have reason to believe that a person under 21 has registered a wim63 account, please contact our support team immediately so the matter can be investigated.

13. Updates to This Privacy Policy

wim63 may update this Privacy Policy from time to time to reflect changes in law, regulatory requirements, or our data processing practices. Where updates are material, wim63 will notify registered players via email and via a notice on the wim63 platform at least seven (7) days before the changes take effect.

The most current version of this Policy is always accessible at wim63.org/privacy-policy. The "Last updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the wim63 platform after an update constitutes your acceptance of the revised Policy.

14. Contact the Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data held by wim63, please contact our Data Protection Officer:

• Email: [email protected]
• General support: [email protected]
• Live chat: Available 24/7 via the wim63 platform (login required)
• Response time: Within 15 business days for formal rights requests; within 24 hours for general enquiries

You also have the right to file a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have not been adequately addressed by wim63.